Posted: 18 June
The role
We are looking for a Medical Receptionist to join our Melbourne office on a casual basis to manage front‐desk responsibilities, coordinate billing processes, and support the Cochlear Care Centre's smooth operation.
Responsibilities
- Schedule and confirm client appointments.
- Process payments and handle billing for Medicare, NDIS, and DVA.
- Assist clients with device troubleshooting and provide spare parts when needed.
- Maintain stock and supplies for the clinic and oversee the cleanliness of the waiting area.
- Update client records and manage electronic databases accurately.
Essential Skills
- Proficiency with computer systems, including accounting, spreadsheets, and word processing.
- Minimum 2 years of experience in reception or office administration.
- Strong decision‐making, problem‐solving, and communication skills.
- Exceptional interpersonal skills and the ability to work independently and as part of a team.
- High attention to detail and time‐management abilities.
Desired Skills
- Experience in preparation of reports.
- Experience in process improvement.
- Experience in a health care/medical clinic setting.
- Experience with Practice Management software/Medicare Billing.
The role offers the chance to support patients at a crucial point in their hearing journey and develop your skills within a dynamic, patient‐centered setting.
#J-18808-Ljbffr
