About the role
We are seeking a full-time Administration professional to join our team at Hannam Street Mufflers and Mechanical in Bungalow, QLD. In this role, you will be responsible for providing comprehensive administrative support to ensure the smooth running of our busy automotive repair shop.
What you'll be doing
* Answering and directing incoming calls in a professional and courteous manner
* Greeting and assisting customers at the front desk
* Managing the daily flow of workshop tasks, data entry, invoicing, ordering stock, packing away stock (some manual labour required).
* Providing administrative support to the workshop as required
* Maintaining a tidy and organised reception area
* Contributing to the overall efficiency and positive customer experience of the business
What we're looking for
* Proven experience in a customer-facing administrative role, preferably within the automotive industry
* Strong communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and suppliers
* Excellent organisational and time management skills, with the ability to multitask and prioritise effectively
* Proficiency in using standard office software, such as Microsoft Office
* A friendly, professional, and customer-focused approach
* A keen eye for detail and accuracy
* Experience with Xero is beneficial but not essential
* Experience in Automotive parts interpretation is beneficial but not essential
What we offer
At Hannam Street Mufflers and Mechanical, we are committed to providing a supportive and inclusive work environment. We offer competitive remuneration and paid overtime for any hours worked outside normal hours. With over 20 years of established experience, we ensure job security and stability, and we are committed to providing training and offering career progression opportunities.
About us
Hannam Street Mufflers and Mechanical is a well-established and respected automotive repair shop, serving the Cairns community for over 20 years. We offer our customers a large range of automotive repairs, while specialising in exhaust repair, fabrication, and material supply. This makes for a diverse work environment. We pride ourselves on our commitment to quality workmanship and exceptional customer service. If you're passionate about the automotive industry and looking to join a team that values its employees, we'd love to hear from you.
Apply now to become our new Administration professional.