About the Role:
We are seeking a highly experienced and operationally focused Senior Manager or General Manager to lead the day-to-day operations of our nursing agency. This role is ideal for a hands-on leader with a clinical background and 8–10 years of industry experience who thrives in fast-paced environments and is passionate about delivering high-quality healthcare services through strong operational execution.
Key Responsibilities:
- Provide direct operational leadership across all aspects of the nursing agency, ensuring productive service delivery and workforce management.
- Lead and manage daily clinical and administrative operations, ensuring compliance with healthcare regulations and accreditation standards.
- Manage and optimise staffing, workforce planning and talent acquisition to meet client needs.
- Develop and maintain strong relationships with healthcare providers, hospitals, aged care facilities and key stakeholders.
- Drive business growth through client engagement, service expansion and operational efficiencies.
- Ensure high standards of patient care, staff performance and customer satisfaction.
- Monitor financial performance, budgeting and cost management to achieve sustainability and profitability.
- Lead, mentor and develop a high-performing team, fostering a culture of excellence, accountability and continuous improvement.
- Implement quality assurance and risk management strategies to maintain a safe and effective service.
Key Selection Criteria:
- Registered Nurse (RN) qualification.
- Minimum 8–10 years of experience in the healthcare or nursing agency industry, with senior leadership experience.
- Solid knowledge of regulatory and compliance requirements in the Australian healthcare sector.
- Proven ability to manage operations, workforce planning and service delivery in a fast-paced environment.
- Demonstrated experience in financial management, budgeting and business growth strategies.
- Excellent stakeholder engagement, communication and leadership skills.
- Ability to drive continuous improvement, innovation, and strategic initiatives.
- Experience working in a regional or rural healthcare setting (highly desirable).
What We Offer:
- A leadership opportunity within a well-established nursing agency.
- Competitive salary package and advantages.
- Relocation Assistance.
- Supportive team environment with professional development opportunities.
- The chance to make a meaningful impact in regional healthcare services.
If you are a hands-on leader with a passion for healthcare and a proven track record in managing nursing services, we invite you to apply for this exciting opportunity.
📌 General Manager – Nursing Agency
🏢 ARA Group
📍 Toowoomba