Veterinary Receptionist | Camberwell Veterinary Clinic
At Camberwell Veterinary Clinic, we pride ourselves on providing a unique experience to our patients and their families. Our clinic has a strong community focus, and we strive to build lifelong bonds with our clients and their pets.
Our team is growing and with that, so are the opportunities to create more of an impact
It's a great time to join our team
Job Opportunity:
We are seeking a Part Time Veterinary Receptionist with prior experience working in a veterinary clinic environment, to provide exceptional customer care to our patients and their families.
A day in the life…
- You will be the first point of contact for all incoming clients and their pets.
- Provide assistance to our clients with enquiries that vary from booking consultations or surgical procedures, patients requiring urgent treatment & assigning emergency appointments, providing general health advice (where appropriate).
- Determine & prepare all necessary client/patient information & coordinate the completion of required client forms prior to each consult.
- Coordinate the billing, payment, check-out & rebooking of outgoing clients & patients.
- Assist with any required stock management
- General business administration where required.
- Ensure the hospital frontage, front reception area and office equipment are clean, organised and presentable at all times to create a welcoming environment.
What we need…
- Experience in a customer service or reception role within a Veterinary Clinic.
- Intermediate Microsoft Office level.
- Effective communication with a calm and friendly manner.
- Compassion & empathy, with strong emotional resilience.
- Works well in a team and independently, with ability to build and maintain strong working & client relationships.
- Loves to problem solve.
- Takes pride in their work.
- Experience using EzyVet.
Some of the Perks...
- Paid parental leave.
- Access to the Petstock Group's Employee Assistance Program (Health & wellbeing support).
- Employee discount across the Petstock Group (Vet, Retail & Grooming).
- Lots of other great discounts for you as a staff member: 5% off your grocery shop at Woolworths, 10% off at Big W, 4c off per litre at Ampol and EG petrol, discounts on health insurance… The list goes on
If this sounds like you and you thrive working in a fast-paced environment and have the flexibility to adapt to whatever the day may hold, we would love to hear from you
Apply online today
If you would like to have a confidential conversation about a career at Petstock Vet contact Vanessa, Recruitment Coordinator | +61 448 172 697 | vanessa.fernandez@petstockvet.com.au
Petstock Vet has established itself as an industry leader with a focus on delivering innovative patient care whilst providing a work environment where our team are valued for the experience & skill set, they bring.
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.