****Customer Service Representative – Permanent Part-Time & Permanent Full-Time
DFP Recruitment is partnering with a well-established organisation within the supply chain and logistics industry to recruit reliable and customer-focused Customer Service Representatives. This is a great opportunity for someone who enjoys being part of a supportive team and takes pride in keeping day-to-day operations running smoothly.
About the Role
As the first point of contact for customers, you'll play a key role in ensuring service requests are handled efficiently. Working alongside an experienced and collaborative team, your responsibilities will include:****
* Answering incoming calls and understanding customer needs
* Updating systems with job details and service requests
* Coordinating and scheduling support when required
* Keeping customers informed of job progress
* Liaising with field staff to organise service calls
***About You
You will bring a positive attitude and a strong customer service mindset, along with:***
* Previous customer service or call centre experience (preferred)
* Availability to work:
* Permanent Part-Time: Wednesday to Sunday, 2:00pm – 8:00pm
* Permanent Full-Time: Thursday to Monday to Sunday, 6:00am – 2:00pm
* Permanent Full-Time:Monday to Friday 9am-5pm
* Ability to work in a fast-paced environment and manage priorities
* Strong problem-solving skills and attention to detail
* Confidence using computers and navigating multiple systems
* Good communication, organisation, and relationship-building skills
* A willingness to learn and grow within the role
***What's in It for You?***
* Permanent employment with stable, consistent hours
* Penalty rates for weekend work
* Supportive team environment with on-the-job training
* Opportunity to build and develop your customer service skills
* Employee benefits and a workplace focused on safety, respect, and teamwork
* Office location with onsite parking in Frenchs Forest
***For more information, please contact *Zoe on or email ******
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