Our client is a
security-focused managed services and consulting organisation
, delivering high-assurance network and cyber security services to enterprise and government customers. They are seeking an experienced
Level 3 Technical Support Engineer
with deep Fortinet expertise.
This is a senior escalation role operating in
high-security, clearance-required environments
.
Locations:
Melbourne | Sydney | ACT
Please read before applying:
This role supports
enterprise / regulated environments
and requires
hands-on, relevant experience
.
If you do not meet the mandatory requirements outlined above, this opportunity will not be a fit. Due to application volume, only shortlisted candidates will be contacted.
Mandatory requirements
* Active NV1 Security Clearance
* Fortinet NSE 6, NSE 7, or NSE 8 certification
* Strong hands-on experience with FortiGate firewalls, VPNs, and security appliances
Experience & education expectations
* 5+ years' experience
in enterprise networking or security environments
* Bachelor's degree in
IT, Computer Science, or related discipline
(preferred)
* Experience supporting government or MSP customers (highly regarded)
* ITIL process familiarity and strong documentation discipline
Engagement details
* Employment Type:
Permanent, full-time
* Location:
Melbourne, Sydney, or ACT
* Compensation:
Competitive and aligned to clearance status and certification level
Applicants without active NV1 clearance or Fortinet certification should not apply.