Work Type:
Permanent - Full TimeWork Mode:
HybridIndustry:
Call Centre & Customer ServiceLocation:
Braeside - VictoriaSalary:
$65,000.00 - $68,000.00 Yearly
Reference:
BH-26479-2- We are currently working alongside a leading global marketer and manufacturer of branded screening and shading products. They have been in operation since the 1970's and are looking for a Customer Service Representative to join their team on a permanent basis. This position will be reporting to the Customer Service Manager, it is a full time position with an immediate start.
Key Responsibilities:
General Account Management
Processing and Tracking of Orders
Ensuring constant communication with the businesses that this company is working with
Resolving customer inquiries across a large variety of products
General Supply Chain duties (ie: processing invoices and export orders)
Liaising with a variety of key stakeholders both internal and external to the company
About You:
Experience in a similar Customer Service position involving B2B interactions
You have the ability to take initiative and problem solve, as well as meet deadlines
Previous experience using Salesforce is ideal
Previous experience on the phone regularly speaking to customers
You are excited to continue to develop your skillset and learn and are also adaptable to a variety of scenarios
Benefits for You:
WFH 2 days a week
Great Team Culture
Onsite Parking