Job Description:
Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving customers the freedom of choice.
**We are a team of passionate and dedicated professionals who are committed to providing exceptional customer service.**
We are currently looking for a Retail Assistant to join us in our South Melbourne store in a full-time capacity.
**About the role:**
- Provide great customer service and sell a diverse range of products within our retail department, including mobile phones, power tools, gaming consoles, musical instruments, and more.
- Build long-term customer relationships while working towards meeting sales targets with your colleagues.
- Successfully negotiate with loyal customers to find win-win solutions.
- Assist customers by researching pricing and features for various stock items to differentiate Cash Converters goods from competitors.
- Introduce customers to Cash Converters online if we do not have what they are looking for.
**About You:**
- Previous customer service experience in a similar environment is preferred but not essential.
- You will be friendly, welcoming, and able to understand customers' needs.
- Ability to think on your feet and be a natural problem solver.
- You will enjoy getting creative and putting your visionary excellence into merchandising store displays and hot zones.
- Willingness to develop skills and knowledge to other areas of Cash Converters stores departments so that you can grow within the business.
**What's On Offer:**
- Work in a near-new super cool store with lots of high-end products and fashion brands.
- Multi-skilling and career development opportunities.
- Bonuses and incentives.
- Health insurance discounts (Bupa & HBF).
- 30% store discount.
- Plus, much more.
**Join Our Team:** We support diversity, inclusion, and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation, and abilities to apply.