Customer Service Consultant Role
As a key member of our team, you will provide exceptional customer service and sales support to our clients.
* Deliver Exceptional Customer Experiences: Assist customers in finding the correct products and services for their needs, ensuring they have a positive experience.
* Be the Go-To Expert: Stay up-to-date with the latest products and services, providing informed guidance and solutions to customers.
* Achieve and Excel: Utilize consultative selling skills to meet and exceed sales targets and KPIs, while maintaining high levels of customer satisfaction.
Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone feels supported to achieve store goals.
Requirements
* Great Communication Skills: You possess strong communication skills and can connect with people to make their day better.
* Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
* Sales Drive: You are motivated to achieve (and exceed) sales targets and KPIs.
* Passion for Learning: You are eager to grow and develop your skills in a dynamic environment.
* Resilience and Positivity: You have a can-do attitude, even when things get busy.
* Previous Experience is a Plus: Previous experience is not required—bring your enthusiasm and we will teach you the rest.