Business Analyst - Insurance / Guidewire Transformation - Fixed term contract - 14 months A leading Australian insurer is seeking an experienced Business Analyst to support a major transformation program across Policy, Billing, and Claims platforms. This role sits within the Strategy Implementation & Change team and acts as the critical link between business stakeholders and delivery teams to ensure solutions meet business needs and project objectives. Key Responsibilities Elicit, analyse, and document business requirements across multiple functional areas. Facilitate workshops, interviews, and process mapping activities. Translate business needs into clear technical specifications for technology teams. Define acceptance criteria and support test planning and validation activities. Collaborate with project managers, solution architects, and vendors to ensure accurate delivery. Support training materials, end-user readiness, and post-implementation activities. Monitor progress of change requests and maintain transparent communication with stakeholders. About You Strong experience as a Business Analyst across large-scale business or technology change. Background in general insurance or other regulated environments (highly desirable). Familiarity with Guidewire (PolicyCenter, BillingCenter, ClaimCenter) is advantageous. Skilled in requirements gathering, documentation, and stakeholder engagement. Ability to analyse data, processes, and systems and clearly communicate insights. Strong written communication and attention to detail. Experience working with cross-functional teams and external partners. Understanding of Agile delivery practices and tools (JIRA, Confluence). What You’ll Bring Ability to work autonomously using sound judgement and decision-making. Strong collaboration and relationship-building skills across technical and business teams. A positive, solutions-focused mindset with resilience and adaptability. Commitment to continuous improvement and professional development. Qualifications Tertiary qualification and/or IIBA certification (or equivalent experience). Experience with enterprise platform implementations. Confident user of Microsoft Office and capable of learning new systems quickly.