A fantastic opportunity has presented itself for a Network Engineer reporting to the FWS Support Manager. **A bit about your role**The Network Engineer provides Level 2 technical phone support for field technicians working on Fixed Wireless and Satellite services. It involves resolving customer connection and assurance issues, managing complex incidents, and supporting Connect, Assure, and Migrate appointments.The position also acts as a subject matter expert for operations teams, handles escalations from both offshore and onshore teams, and collaborates with internal and external stakeholders to resolve work order and appointment issues.**A bit about you**The ideal candidate will have experience in a technical customer support position, including one year in should have a strong understanding of Fixed Wireless and Satellite technologies, with proven ability to navigate complex systems and interpret data across multiple, effective communication and stakeholder engagement skills are essential, along with the ability to prioritise and manage multiple high-demand tasks in dynamic environments. is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don't hesitate to contact us by emailing If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed. **Please note that this role is a 12-month** **To be eligible for this role, you must have full working rights in Australia.** ****nbn**** is the team behind the design, build and operation of the ****nbn(TM)**** network - one of Australia's largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live.But the ****nbn(TM)**** network is so much more than access to fast internet. A state of the art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment. It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come.At ****nbn,**** you'll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at ****nbn****, and opportunities present themselves all the time. At ****nbn****, you have an incredible chance to broaden your skills and widen your horizons. This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia's.To apply, please follow the links and submit your resume. No cover letter or selection criteria is required.#J-18808-Ljbffr