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General manager

Cairns
G'day Group
General Manager
Posted: 8 May
Offer description

About Us

G'day Group

G'day Group is the leader in regional travel, with over 85 properties and a network of over 300 parks across Australia's most renowned destinations. We offer a range of accommodations designed to bring people, places, and communities closer together.

Undara Experience

Join us at the Undara Experience, home to one of the world's longest lava-tube cave systems, formed over 190,000 years ago. Located just three hours from Cairns and accessible via the Savannah Way, this iconic tourism destination features restored railway carriages, pioneer huts, and a swag tent village—an authentic outback experience connecting visitors to nature and local communities.


The Role

We are seeking an experienced General Manager to oversee operations at Undara Experience. This full-time, live-in role involves managing all aspects of the property, including accommodation, food & beverage, guided tours, and guest services. The ideal candidate thrives in a hands-on, remote environment and can lead a dedicated team confidently.


Key Responsibilities

* Oversee daily operations of accommodation, F&B, and tours
* Lead and mentor a small team across departments
* Ensure safety, compliance, and exceptional guest experiences
* Manage budgets and control costs
* Build relationships with local stakeholders and tour operators
* Report to the Regional Operations Manager and support broader business goals


Skills & Experience

We are looking for someone who:

* Has experience managing hospitality or tourism operations, preferably in remote or regional settings
* Is confident leading small teams and managing multiple departments
* Is comfortable living onsite in a remote environment
* Is organized, resilient, and commercially savvy
* Is passionate about delivering high-quality guest experiences


Benefits

* On-site accommodation provided
* Competitive salary plus performance bonuses
* Autonomy and ownership of your site
* Discounts across the G'Day Group network of over 300 properties
* Access to Employee Assistance Program and partner benefits

Please consider the lifestyle implications of living in a remote location. G'day Group offers competitive remuneration, remote living benefits, career development, structured training, and mentoring.

Discover more about this unique opportunity — APPLY NOW

This role involves manual handling tasks, including lifting up to 20kg, kneeling, squatting, handling chemicals, and operating machinery.

* Candidates must provide a Federal Police Clearance before employment.

G'day Group is committed to ESG principles, fostering a safe, inclusive workplace, supporting local communities, and protecting the environment as part of our evolving five-year ESG strategy.

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