Global Vision Recruitment on behalf of The Trustee for Davkov Unit Trust T/A Domino's Wangaratta
Position: Retail Manager
Salary: $75,000 - $85,000 per annum plus 12% Superannuation
Hours: 38 hours per week
Mode: Full Time
Location: 11 Bowerbird Way Wangaratta VIC 3677
Experience required: Minimum of 1 year experience in a supervisory or management role
Overview
Domino's Wangaratta is seeking an experienced and hands‑on Retail Manager to lead day‑to‑day operations. The role involves managing staff, maintaining consistent service quality, and supporting business growth through effective store management and local engagement.
Key Responsibilities
* Oversee day‑to‑day store operations, including kitchen workflow, customer service, and delivery performance, ensuring a fast, consistent, and high‑quality Domino's experience.
* Monitor stock levels for ingredients, packaging, and beverages, placing accurate and timely orders to avoid shortages, reduce waste, and maintain product freshness.
* Support the development and execution of pricing strategies, local promotions, and upselling initiatives that reflect customer demand and drive store profitability.
* Lead and supervise team members by managing rosters, monitoring performance, and delivering ongoing training to uphold Domino's service standards and maintain a positive team culture.
* Implement and enforce safety, hygiene, and food‑handling procedures in line with Domino's operational guidelines and regulatory requirements.
* Review sales results, manage operating budgets, and identify opportunities to enhance cost control, operational efficiency, and overall business performance.
* Liaise with suppliers, delivery partners, and key stakeholders to maintain consistent supply quality and support smooth store operations.
* Engage directly with customers, address concerns or complaints promptly, and actively promote new menu items, offers, and value deals to encourage customer satisfaction and repeat visits.
Qualifications
* Tertiary qualification in Retail Management, Business Administration, or Hospitality Management (preferred but not required)
Skills & Requirements
* Minimum of 1 year experience in a supervisory or management role within the food or retail industry.
* Proven success in team leadership, operations, and customer service excellence.
* Strong leadership and communication skills with the ability to motivate and manage a diverse team.
* Sound knowledge of inventory control, budgeting, and sales analysis.
* Familiarity with WHS and food safety compliance standards.
* Proficiency in POS systems, rostering, and operational reporting.
#J-18808-Ljbffr