Are you a customer-focused professional ready to take your career to the next level in a leading allied health clinic?
Allsports Mt Gravatt is excited to welcome a new Senior Receptionist to our team! This is more than a receptionist role – it's an opportunity to support our multidisciplinary team and contribute to a positive healthcare experience for our community.
About Us
At Allsports Physiotherapy Mt Gravatt, we are a team of allied health professionals working together to provide the highest standard of care to our clients. We pride ourselves on our friendly and welcoming environment, where every team member contributes to creating a positive and supportive atmosphere for both clients and colleagues.
As part of the Healthia Group, we foster a collaborative workplace culture and offer outstanding opportunities for professional growth. By joining us, you'll become part of a connected network of more than 300 allied health practices across Australia and New Zealand, supported by a team committed to lifelong health and wellbeing.
About the Role
This is a full-time position where you'll be leading our front desk operations, playing a vital role in enhancing the client experience while supporting our dedicated team.
Key Responsibilities
* Be the Heart of Our Front Desk: Create a warm, welcoming environment for all clients, ensuring everyone feels seen and valued from the moment they walk through the door.
* Lead & Coordinate: Oversee daily reception duties, manage a high volume of appointments, and handle multi-disciplinary booking schedules with ease.
* Administrative Excellence: Support clinic operations with billing, payments, and patient record management, ensuring accuracy and confidentiality.
* Team Collaboration: Work closely with our clinicians, supporting their schedules and ensuring they're well-prepared for each day.
* Mentorship & Support: Lead by example, offering guidance and training to junior receptionists and providing backup as needed.
What We're Looking For
We're seeking an enthusiastic, organised, and compassionate individual who brings:
* Healthcare Experience: Previous experience in a healthcare or medical receptionist role is highly valued.
* Exceptional Customer Service: A genuine commitment to patient care, with the ability to handle enquiries with professionalism, empathy, and patience.
* Organisational Skills: Strong multitasking abilities, excellent attention to detail, and confidence managing complex booking systems.
* Communication & Interpersonal Skills: Ability to communicate clearly and positively with patients and team members alike.
* Tech-Savvy: Comfort with Microsoft Office Suite and familiarity with healthcare booking software.
What We Offer
* Employee Perks: Enjoy Healthia Group Employee Discounts – up to 30% off all services and products, including podiatry, Pilates, strength classes, physiotherapy & footwear!
* Keep Fit, Stay Active: Access a range of gyms, swimming pools, and health centres across Australia at discounted rates for you and your family with Fitness Passport.
* Supportive Team Culture: Work with a passionate team that values collaboration, professional growth, and client care.
* Career Growth Opportunities: As part of Healthia, a leading allied health organisation, you'll have access to training and professional development to expand your skills.
* Community Impact: Be part of a healthcare provider known for its commitment to quality care, helping clients feel and perform their best.
* Competitive Remuneration: We offer a competitive salary, reflective of your experience and skills.
How to Apply
If you're ready to take the next step in your career and make a real, lasting impact in our Mt Gravatt community, please send your resume and a brief cover letter detailing your suitability for the role by clicking APPLY NOW.
To learn more about Allsports, please visit our website: www.allsportsphysio.com.au