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Front office receptionist

Clare
Discovery Parks
Receptionist
Posted: 17 August
Offer description

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About Us
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.

About Us
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Parks Clare is a large, popular holiday park offering guests a fabulous range of fully equipped cabins and van sites. The many facilities for guests such as the new pool, pump track and splash park make this property a firm favourite for returning guests.
The Role
Duties
We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:

* Providing a high standard of customer service
* Processing guest check-ins and outs
* Accurately using the park booking system to make reservations and manage accounts
* Coordinate with the Housekeeping team to track readiness of accommodation
* Supply guests information regarding property and local areas of interest
* Completing the day-to-day office administration
* Maintain excellent relationships with the park teams, residents and guests
What We Look For
To be successful in this role you will have:
* Previous Front Office experience within the hospitality industry
* Passionate about delivering exceptional Guest experience
* Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
* Excellent communication and interpersonal skills.
* Ability to handle cash transactions accurately.
* Strong organizational skills and attention to detail.
* Enthusiastic and positive attitude.
* Flexibility to work weekends, public holidays, and evenings as needed.
* Current drivers licence essential
Benefits to You
* Discounted accommodation at over 300 G'day Group holiday parks nationally.
* Discounts with our G'day Rewards Partners
* Service recognition awards
* Access to Employee Assistance Program
* Internal promotions and opportunities
How To Apply
Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW
Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required.
This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.
The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Other
* Industries

Hospitality

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