We're seeking an experienced Facilities Manager to lead the day-to-day operational management of cleaning and accommodation service delivery. This role is pivotal in ensuring exceptional service standards, operational efficiency, and the safety and wellbeing of all personnel.
Key Responsibilities
* Manage and coordinate the delivery of maintenance programs and soft services for allocated Client sites
* Oversee all service contracts, ensuring SLA and KPI targets are met or exceeded
* Take full financial responsibility – purchasing, competitive pricing, tenders, approvals, and timely settlements
* Develop budgets, present to the Key Account Manager, and manage financial reporting
* Coordinate with Clients on significant projects and critical events, ensuring compliance with established rules
* Determine resource requirements for ISS staff to maintain service delivery
* Lead, manage, and develop reporting ISS staff
* Set policy, objectives, and business plans for the site
* Build strong day-to-day relationships with Client stakeholders
* Prepare and present regular Client reports to agreed criteria
* Ensure compliance with ISS and Client HSEQ standards, promoting safe work practices
* Foster a culture of continuous improvement and site personnel satisfaction
Qualifications
* Minimum 5 years in an operational leadership position
* Proven ability to build and maintain strong stakeholder relationships
* Solid financial and budget management skills
* Degree or equivalent qualification in business, facilities management, or related field
* Senior First Aid certification
* Strong interpersonal and relationship-building skills
* Strategic and operational mindset with a track record of driving improvements
* Excellent problem-solving skills
* Cultural awareness and ability to work respectfully with diverse backgrounds
* Results-focused with strong prioritisation and solution-generation skills
* Ability to work autonomously with high motivation, initiative, and resilience
Benefits
* Experience leading complex, strategic projects
* Strong, decisive leadership with the ability to build engaged teams
* A key role in delivering essential services for a high-profile client
* Professional development and career advancement opportunities
* A collaborative, inclusive, and forward-thinking team environment
* A competitive salary and comprehensive benefits package
How to Apply
Click on the 'apply' link and complete the online application.