**Job Summary**:
**Key Responsibilities**:
- Greet patients warmly and ensure they feel comfortable and welcome.
- Answer phone calls, schedule appointments, and handle patient inquiries.
- Confirm appointments and manage patient records using dental software.
- Verify insurance information and assist patients with billing inquiries.
- Prepare and maintain patient files and ensure they are up to date.
- Coordinate with the dental team to ensure efficient patient flow.
- Process payments and maintain accurate financial records.
- Ensure the reception area is tidy, organized, and well-stocked with necessary materials.
- Handle patient complaints or concerns in a professional and compassionate manner.
- Assist with general office tasks, such as filing, faxing, and managing correspondence.
Pay: $25.30 - $35.30 per hour
Schedule:
- Day shift
**Experience**:
- Dental reception: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person