Medical Receptionist Job Opportunity
We are seeking a Casual Medical Receptionist to join our team of dedicated healthcare professionals. As a Medical Receptionist, you will play a vital role in delivering exceptional patient care and support to our doctors and nurses.
Key Responsibilities:
* Greet patients and ensure they have a positive experience from the time of arrival until departure.
* Support doctors and nurses with administrative tasks, including answering calls, triage, booking appointments, billing, and other duties as required.
* Provide accurate and timely information to patients and staff members.
* Maintain confidentiality and handle sensitive information with discretion.
* Work effectively as part of a team to achieve high-quality patient service and outcomes.
Requirements:
* Previous medical administration or reception experience is highly regarded.
* Exceptional customer service skills and cultural sensitivity are essential for this role.
* Knowledge of medical terminology is also desirable.
* A current vaccination and immunisation status is mandatory.
* Intermediate computer knowledge and skills are necessary for this position.
* Ability to multitask and prioritise work under pressure is crucial.
* Strong attention to detail and accuracy are necessary for maintaining high-quality patient records.
* Excellent verbal and written communication skills are required for effective communication with patients and staff members.
* Commitment to ethical behaviour and conduct is expected.
Benefits:
* Opportunity to expand your experience and knowledge through our in-house online learning platform.
* Novated leasing available.
* Ongoing support from your Practice Manager.
* Employee Assistance Program available.
* Engagement surveys to listen to your feedback and concerns.
* Candidate Referral Program – incentivised through recognition and reward for referrals.
About Us:
Our organisation values diversity and inclusivity, reflecting the diverse community we serve.
We encourage Aboriginal and Torres Strait Islander people to apply.
Applicants should be up-to-date with their vaccinations and able to provide evidence of their immunisation status prior to employment.
Please note that only suitable candidates will be contacted.