Overview:
Join our team as a **Unit Registry Administrator **, where you will play a pivotal role in providing exceptional administrative and customer service support to our operations team. Your primary focus will be ensuring that Service Level Agreements (SLAs) and client deliverables are met with precision and efficiency.
**Key Accountabilities**:
- Set up and maintain investor accounts with meticulous attention to detail.
- Build and maintain strong relationships with clients.
- Conduct Know Your Customer (KYC) checks in adherence to Anti-Money Laundering (AML) procedures.
- Ensure compliance with relevant legislation and regulatory requirements.
- Generate and distribute investor statements.
- Lodge quarterly and annual reports for the Australian Taxation Office (ATO).
- Set up receipts and payments, with a keen eye for reviewing financial transactions.
- Scan, file, and archive registry records in an organized manner.
- Adhere to and implement Standard Operating Procedures.
- Provide feedback on process improvements and suggest enhancements to increase efficiency and reduce risk. Collaborate with business analysts to request changes and automation opportunities.
**Experience & Personal Attributes**:
- At least 2 years of registry experience in a custody, fund administrator, or fund manager environment.
- Strong client service, time management, organizational, and problem-solving skills.
- Desire to build a successful career in funds administration.
- Sound judgement, initiative, and adaptability to changes.
- Excellent interpersonal, communication, and customer service skills.
- Demonstrated ability to work independently and cooperatively as part of a team (supervisory experience preferred).
- Proficient in Microsoft Outlook and Excel, with excellent keyboard and computer skills.
- Articulate thoughts and information in a concise, rational, and professional manner.
- High attention to detail.
- Ability to identify opportunities for process improvement and automation. Experience with systems/services such as Paxus, Calastone, MFunds.
**What's it like to work here?**
We're proud to have created a culture and work environment that is supportive, values diversity, inclusion, flexibility, and blended working. We pride ourselves on being open and transparent and we genuinely value the health and wellbeing of our people.
Joining Link Group means you'll join an employer who fosters pathways for continuous learning and skill development, providing you with the tools you need to focus on career growth and personal development. We provide a range of benefits including:
- Salary sacrificing via Superannuation
- Paid parental leave scheme
- Employee discounts: health insurance
- Hybrid working model
- Volunteer leave
If you're ready to contribute your expertise to a dynamic team and play a vital role in the financial services industry, we invite you to apply. Join us in maintaining excellence in administrative and customer service support within our operations team. APPLY Now
Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.
We are a leading independent Authorised Fund Manager and provider of fund administration and transfer agency services.
We leverage our specialist knowledge and technology to support traditional and alternative funds in UK, Ireland, Luxembourg and Australia. With a focus on strong governance, regulatory expertise and risk management, our business helps to manage regulatory compliance for asset managers and investors.
Our unique place in the market, combined with our partnership approach, depth of experience and well-invested systems, enables us to support investment managers through the challenges of changing market and investor needs, and, as a result, help them to enhance returns, minimise costs and mitigate their risks.
Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discrimina