Loan Set Technician - BrisbaneSmith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited.This role performs administrative functions on behalf of the Company, representing it in compliance with the Code of Conduct, Business Principles, and employment agreements. It also involves building a culture of accountability and teamwork to provide outstanding customer service.ResponsibilitiesPick, pack, check, and receive all stock, including loan sets.Process and dispatch loan set/kit returns, ensuring they are intact and in good condition for re-issue.Conduct quality inspections of returned materials/equipment and update their status in SAP/My Mediset.Assist with stock rotation and removal of expired items.Supervise products by batch/lot and serial number, ensuring all are tagged.Identify booking discrepancies and initiate CAPA procedures to minimize risks.Handle domestic and international shipping, communicating delivery info to relevant departments.Track loan sets at all stages to facilitate quick turnaround and availability for the VIC Operations team.Support customer service with bookings and stock transactions to ensure accuracy and proper billing.Manage warehouse operations daily to meet branch schedules and key metrics.Perform related duties as assigned by the Regional Operations Manager, working closely with sales staff to optimize patient outcomes.Maintain ISO 9001:2015 / ISO 13485 standards, adhering to health and safety guidelines and housekeeping protocols.QualificationsCertificate in warehousing and distribution.Experience in logistics or distribution environments.Experience with loan set operations and handling contaminated materials.Knowledge of the medical device industry and Hospital CSSD processes.Proficiency in SAP and RFID processes.To apply, include a cover letter addressed to the Talent Acquisition Lead ANZ. Only shortlisted candidates will be contacted.Our commitment: We invest in our people, patients, and the planet, fostering inclusion, work/life balance, flexibility, training, and sustainability.Learn about Employee Inclusion Groups.Enjoy flexible work arrangements and paid holidays.Participate in hands-on, team-based training and mentorship.Support sustainability initiatives as part of our strategy.We provide reasonable accommodations for individuals with disabilities upon request. Contact us for assistance.#LI-VS1Join our talent community to stay updated on jobs.Follow us on LinkedIn and visit our Glassdoor page to learn more about our culture and benefits.
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