Delivering exceptional events and functions is a key objective of our esteemed organization.
We are seeking an accomplished and award-winning Function and Event Coordinator to join our team. As a crucial member, you will be responsible for setting up function rooms, leading the team to meet client expectations, and delivering outstanding service. Your role will involve creating memorable experiences for clients through cocktail parties, awards nights, corporate presentations, training sessions, business luncheons, wakes, and weddings.
**Key Responsibilities:
- End-to-end client management during the execution of functions
- Setting up and breakdown of all functions
- Delivering exceptional food & beverage service to clients
- Liaising with the function & event team to ensure they have a thorough understanding of function requirements
- Directing, guiding, and leading staff involved in the service area of functions
- Managing customer concerns or complaints in a professional and timely manner
- Coaching new and existing function staff to maintain high standards
- Possessing food & beverage experience in functions and events, preferably in a leadership role
- Maintaining high standards and exceeding client expectations under pressure
- Inspiring and leading the team to deliver exceptional events
- Meeting immaculate presentation and grooming standards
- Working unsupervised as well as in a team environment
- Adapting to varying shifts and flexibility with hours, including mornings, nights, and weekends
- Holding current RSA & RCG certificates
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. They will be self-motivated, results-driven, and committed to delivering exceptional outcomes. If you are passionate about providing outstanding customer service and have a keen eye for detail, we encourage you to apply for this exciting opportunity.