Key Customer Sales Ambassador
A Key Customer Sales Ambassador is a pivotal team member responsible for delivering exceptional customer experiences, maintaining store appearance and driving sales performance.
About the Role
* Provide superior customer service to meet or exceed customer expectations.
* Contribute to the sales and KPIs of the store.
* Be a team player, working collaboratively with colleagues to achieve shared goals.
* Demonstrate enthusiasm and commitment to customer service excellence.
* Maintain shop presentation and ensure shelving is stocked.
* Clean and maintain showroom standards.
* Show commitment and reliability to shifts.
* Have a passion for motorcycles and be proactive in driving sales.
The ideal candidate will be a motivated and committed individual who is passionate about delivering exceptional customer experiences. They will have excellent communication skills, be able to work effectively as part of a team and have a strong focus on delivering results.
Key Responsibilities
* Provide expert product knowledge to customers.
* Process transactions accurately and efficiently.
* Maintain accurate records and reports.
* Meet or exceed sales targets.
* Identify and communicate opportunities for improvement.
Requirements
* Previous retail experience preferably in the motorcycle industry.
* Excellent customer service skills.
* Ability to work effectively as part of a team.
* Strong communication and interpersonal skills.
* Basic math skills and accuracy with handling cash and operating a point of sale system.
* Availability to work a 7-day roster.
Note: This role requires lifting, bending and climbing.