Overview
The Slot Tech is responsible for performing slot machine changes, configuration, testing and maintenance, and otherwise ensuring that Guests needs are taken care of on the slot floor.
Responsibilities
- Adheres to departmental and casino policies and procedures.
- Ensures compliance with all gaming regulations and ordinances.
- Informs Slot Supervisor of Guests playing in an unethical or irregular manner.
- Performs major slot machine changes, configuration, testing, and maintenance in accordance with departmental policies and procedures.
- Instructs and aids Team Members in machine maintenance.
- Assists Guests with instructions for playing the slot machines (placing bets, activating game, recognizing wins, calculating payouts, etc.).
- Processes, pays, and verifies hand pays.
- Demonstrates proficiency and accuracy when performing transactions with money and/or filling out required paperwork.
- Assists Supervisors with disputes by using in-game history and other visual cues about the game.
- Monitors slot floor for signs of system issues and responds/reports appropriately.
- Ensures all slot machines are secure and tamper-proof.
- Communicates both verbally and in writing with Team Members, Guests and Supervisors in an effective manner.
- Helps keep areas clean and free of debris.
- Performs other duties as assigned.
Mandatory Requirements
- Must be at least 21 years old.
- Must possess a high school diploma, G.E.D., or equivalent.
- Must be able to pass a Level 1 Tech test at the end of the introductory period.
- Must be able to maintain a passing score on Title 31 and SARC Programs.
- Must have knowledge of electrical circuitry, electronics, and mechanical devices preferred.
- Must take an electronic exam and typing test to qualify for an oral interview.
- Must be able to learn new mechanical and electrical systems.
- Must be able to work under pressure.
- Must be able to exercise good judgment while making decisions.
- Must type minimum of 45 wpm.
- Must have good computer skills including a working knowledge of Microsoft Office products.
- Must be able to use a multi-meter (continuity, voltage, resistance, current).
- Must be able to pass a mandatory drug test.
- Must be able to obtain a valid gaming license.
- Must be able to provide evidence of employment eligibility in the U.S.
- Must be able to communicate proficiently in English.
Physical Demands
- Must be physically able to perform all job requirements.
- Must be able to lift 50 pounds and occasionally more with assistance.
Work Setting
- Must be able to work in a non-smoke free environment.
- Must be able to work in a noisy environment.
- Must be able to work all shifts, weekends, holidays, and special events.
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📌 Slot Technician FT
🏢 Black Oak Casino Resort
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