Medical Receptionist Role
Improve your career with this Medical Receptionist/Bookings agent role. As Australia's largest diagnostic imaging network, we have over 240 clinics nationwide.
This is an excellent opportunity for administration and customer service professionals who enjoy working collaboratively across multiple teams and can be the focal point for all incoming patient inquiries, calls, and bookings.
You will thrive in a dynamic environment where there is a steady flow of patients and will demonstrate empathy while exuding warmth and a friendly manner.
Daily Duties:
* Welcoming and processing patients
* Communicating with patients over the phone and managing telephone inquiries
* Following up medical information with various third parties
* Patient information data entry
* Medicare and out-of-pocket payments processing
* General reception duties
Required Skills and Experience:
* Previous medical reception experience (highly desirable)
* A professional, patient, and courteous manner
* Excellent articulation and telephone manner
* Strong communication skills both verbally and written
* Ability to work in a fast-paced environment
* Strong multitasking capabilities
* Competent computer skills
Key Benefits:
* Comprehensive induction training and ongoing development
* A company uniform provided
* Opportunity for professional progression
* Part of a fun and dedicated team that celebrates wins and successes