Job Role Overview
The Senior Client Service Officer role is a key position within our organization, responsible for providing a broad range of services to clients, including applicant, tenancy and property management services.
Key Responsibilities
The successful candidate will be required to provide mentorship and support to client service teams, as well as demonstrate leadership qualities. A strong ethical, client-centred approach is essential in this role.
Requirements
* Ability to work independently and manage your own work, both independently and within a team environment.
* Ability to establish and maintain relationships with internal and external stakeholders.
* A commitment to teamwork, excellence and continuous improvement.
* Client service skills with an empathic approach to complex client needs.
* A strong commitment to customer service.
* A strong commitment to a positive work culture.
* Leadership skills and mentorship of others.
* Creative and thoughtful contribution to understand and provide solutions to complex issues.
What We Offer
* A challenging and rewarding career.
* Flexible, autonomous work environment.
* Competitive pay and conditions.
* Training and development opportunities to build and maintain capabilities.
* Health & Wellbeing and Employee Assistance Programs.
How to Apply
To apply for this exciting opportunity, please submit your application through our online portal.
Inclusion and Diversity
We value diversity and inclusion in the workplace and welcome applications from candidates from diverse backgrounds.