At MJD Recruitment, we're passionate about people: our clients, our candidates, and our team. We've built our reputation on delivering outstanding service across Legal and Business Support recruitment, and now we're looking for a
Head of Client Delivery
who's ready to take the reins and drive our consultants (and their results) to the next level.
We're not looking for someone ready to 'try' leadership - we're after a Recruitment & Sales Manager who's been in the trenches, built high-performing teams before, delivered big numbers, and still has that fire to do it all over again (and better).
What the role looks like:
* Inspire & Lead
– Manage multiple teams, with at least 8 consultants under your wing, coaching them to stretch, succeed and smash their goals.
* Own the Delivery
– Ensure our SLAs are not just met, but exceeded, with client satisfaction and repeat business at the core of everything you do.
* Drive Commercial Success
– You'll know your numbers inside out and have a track record of creating big revenue returns – because results matter.
* Build Partnerships
– Foster strong, lasting client relationships that drive loyalty and growth.
* Shape the Future
– Play a pivotal role in scaling our delivery strategy and building the next generation of high performers.
Who we are looking for:
* Has been running in the recruitment game for
6+ years
,
managing sales teams with confidence
(and balancing multiple teams doesn't scare you one bit).
* Knows what it takes to lead
multiple consultants
at once, keeping energy high, targets in sight and results rolling in.
* Can proudly point to a track record of
big revenue wins
and
clients who rave about your service
.
* Brings the goods when it comes to
leadership, commercial acumen and personality -
because let's be honest, nobody wants to work with a leader who delivers results but kills the vibe
* Bonus points if you've had exposure to
Office Support recruitment
– it's our bread and butter, and an area we're proud to lead in.
Why MJD?
Because we're genuinely not like every other recruitment firm out there. We deliver at a high standard and we're proud of the work we do, but we also care deeply about our people, our culture and making sure work is a place you
want
to be.
Here's what you can look forward to:
* 100% Leadership
– your priority is people, not a desk. Support, develop and grow a team that delivers at the highest level.
* True Balance & Flexibility
– our hybrid model means 2 days a week working from home, plus every second Friday off with our incentive 9-day fortnight.
* Celebrating Success
– quarterly rewards that are actually fun: from cooking classes, experiences and days out to guest speakers and even our legendary team getaways.
* Growth & Development
– continuous learning opportunities and the chance to keep growing your career in leadership.
* Connection & Community
– we're big on building networks, supporting our community and enjoying genuine connections with each other and our clients.
At MJD you'll have the autonomy to lead, the support of a collaborative leadership team, and the satisfaction of knowing the work you do has a direct impact on our growth and reputation.
If you're an experienced leader who thrives on
driving results, growing people and delivering excellence
, then this is the role where you'll make a real difference, and enjoy the journey along the way