About the Role:
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We are seeking a highly motivated and detail-oriented Housekeeping Manager to join our team. As a key member of our hospitality team, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction in all areas of the hotel.
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Key Responsibilities:
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* Lead and work alongside the housekeeping team to maintain exceptional levels of cleanliness and organisation across all rooms and public spaces.
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* Develop and implement effective cleaning schedules and procedures to ensure efficient room turnover and maximum guest satisfaction.
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* Collaborate with other departments, including front office and maintenance, to address guest requests or issues promptly and professionally.
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* Conduct regular inspections of guest rooms and public areas to identify areas for improvement and implement necessary corrective actions.
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* Supervise and train housekeeping staff to ensure consistency in performance and adherence to hotel standards.
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* Maintain accurate records of cleaning schedules, inventory management, and guest feedback.
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Requirements:
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* Previous experience in a hotel housekeeping role, preferably in a supervisory capacity.
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* Demonstrated ability to lead and motivate teams to achieve high standards of performance.
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* Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues at all levels.
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* Ability to work flexibly, including weekends and holidays, as required by the business.
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* High school diploma or equivalent required; post-secondary education in hospitality or a related field an asset.
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Benefits:
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* A competitive salary and benefits package.
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* The opportunity to work in a dynamic and fast-paced environment.
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* Ongoing training and development opportunities to enhance your skills and career prospects.
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* A supportive and inclusive work culture that values diversity and employee well-being.
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Working with Us:
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We are a leading hospitality provider dedicated to delivering exceptional guest experiences and exceeding industry standards. Our team is passionate about providing outstanding service, quality products, and a welcoming atmosphere that makes every guest feel valued and appreciated.
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Skills and Qualifications:
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* Leadership and teamwork
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* Communication and interpersonal skills
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* Time management and organisation
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* Cleanliness and attention to detail
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* Flexibility and adaptability
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* Customer service and relations
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* Inventory management and control
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* Record keeping and reporting
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Contact Information:
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Please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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