Service Delivery Expert
The Role
This role requires a professional and enthusiastic individual who can deliver exceptional service to our client's community. The successful candidate will be able to communicate effectively with customers, address their needs promptly, and resolve issues efficiently.
About the Ideal Candidate
We are seeking a highly skilled and dedicated individual who possesses excellent communication and problem-solving skills. The ideal candidate will be able to work independently and as part of a team, adapting to changing circumstances and priorities.
Key Skills and Qualifications
* Communication Skills: Effective verbal and written communication to interact with customers professionally and resolve their inquiries.
* Customer Service Orientation: Ability to understand and address customer needs promptly and courteously.
* Problem-Solving Skills: Capacity to analyse issues and provide appropriate solutions efficiently.
* Adaptability: Flexibility to handle various customer situations and adapt to different scenarios or changes in procedures.
* Stress Management: Capability to remain calm and composed under pressure to maintain quality service during busy or challenging periods.
Benefits
* A competitive remuneration package including base salary of $77,000+ super.
* Half day off every fortnight.
Requirements
* Availability to work 8:30am to 5:00pm Monday to Friday (No weekend work).
* Demonstrated ability to provide exceptional customer service.
* Ability to obtain a current police check.
* Must be an Australian Citizen or Permanent Resident.