About the Role
In this role, you will lead your team to deliver a world‐class customer experience by ensuring the facilities operate securely and without interruption. Your responsibilities will include managing site logistics, security, general maintenance outside of technical zones, and ensuring the internal and external presentation of the facilities is top‐notch. Additionally, you will handle escalations and ad‐hoc business priorities promptly, ensuring all services meet high standards.
Other duties include
* Oversee daily operations of Data Centre facilities, ensuring uninterrupted service and effective risk management.
* Mentor and guide staff, contributing to their development and knowledge sharing.
* Manage customer interactions, service provider relations, and the onboarding of clients, contractors, and staff.
* Assist in procurement activities, maintenance contracts, and obtaining necessary certifications for facility compliance.
* Contribute to and manage the site expense budget while supporting broader financial and operational objectives.
What's in it for you
* CDC Academy – Mark your mark by enhancing your professional development with the CDC Academy. Enrol in specialised training courses that will help you develop skills and ensure you thrive in your chosen career.
* CDC Day – An additional day of paid leave dedicated to nurturing your health and wellbeing.
* Parental Leave – Inclusive and above legislative tenure of parental leave entitlements to help you start, grow and care for your family.
* Volunteer Leave – Make a meaningful difference with 2 days of volunteering leave for any cause or charity of your choice.
* Employment Assistance Program – Be confident that you and your family are supported with access to our comprehensive Employee Assistance Program.
* CDC Social Events – CDC's offers staff and their family's inclusive events that nurtures relationships, connection and friendships across the business. CDC hosts BBQs, family picnics and community events, bringing together CDC staff in different settings.
About you
This role would be suitable for someone who has extensive experience within Facilities and People Management, ideally within a critical environment. Given the data centre industry, candidates who come from technical based background would be highly desirable.
* Experience in Facilities Management and leading teams, ideally within a critical or technical environment
* Proven ability to build and lead teams, driving culture, accountability, and performance
* Motivated by the opportunity to establish processes and standards in a growing environment
* Confident managing site operations, logistics, and presentation at scale
* Strong stakeholder skills across contractors, vendors, and internal teams
* Good understanding of safety, compliance, and physical security requirements
* Proactive and hands‐on, with a focus on ownership and continuous improvement
Essential
Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.
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