Job Description
As a leader in the team, this role plays a vital part in supporting the manager to create a positive and safe work environment that delivers exceptional service to customers.
* Taking charge of daily tasks and stepping up as a leader when the manager is unavailable.
* Handling front desk operations and overseeing branch administration.
* Supervising equipment maintenance and upholding workshop standards to ensure optimal performance for customers.
* Ensuring smooth opening and closing of the branch as required.
* Embracing ongoing growth through training and development, enhancing your skills and expertise.
* Rostering and supervising staff to maximise efficiency.
Required Skills and Qualifications
We are looking for someone with previous experience within a retail sales/leadership role from the trade or hardware industry. An impressive track record in people management, effective coaching, and performance enhancement is highly desirable.
Exceptional customer service skills and the ability to build lasting relationships are essential. Excellent communication skills and technical knowledge are also required.
Benefits
This role offers the opportunity to develop your leadership skills and contribute to a positive and safe work environment. You will have the chance to make a real difference in the lives of our customers and colleagues.
Others
This is an exciting opportunity for a motivated and experienced professional to join our team and take on a key leadership role.