* With guidance, contribute to the execution of OCM activities aligned with project goals and stakeholder needs.
* Assist in assessing readiness for change at individual, team, and organizational levels.
* Support the development of tactics to enable smooth implementation and overcome resistance to change.
* Participate in drafting initiative‐specific deliverables such as change impact assessments, stakeholder analyses, and resistance management plans.
* Help monitor change adoption progress and identify opportunities for improvement.
Communication & Engagement
* Develop clear, engaging, and audience‐appropriate communications (emails, newsletters, intranet content, posters, presentations, etc.).
* Assist in creating multimedia collateral—videos, infographics, brochures—supporting change awareness and understanding.
* Communicate complex ideas in simple, accessible language tailored to diverse stakeholder groups.
* Contribute to training needs assessments and the development of learning materials.
* Support delivery of training sessions for individuals, teams, and leaders.
* Help maintain training assets and update content as needed.
* Work closely with OCM Managers and Leads to ensure alignment with broader change strategies.
* Participate in workshops, feedback sessions, and stakeholder briefings to gather insights and refine approaches.
* Assist with special OCM projects as assigned.
* Support the collection and interpretation of adoption metrics, stakeholder feedback, and other data to inform change sustainment planning.
Required Skills & Capabilities
* Strong written, verbal, and visual communication skills in English; additional languages (especially German, Dutch or other European languages) are a plus.
* Ability to simplify complex concepts and structure messages effectively for different audiences.
* Familiarity with Microsoft Office tools (PowerPoint, Word, Excel, SharePoint).
* Creative mindset with interest in using design tools (e.g., Adobe Creative Cloud or similar) for basic graphic or video editing.
* Basic understanding of change management methodologies (e.g., ADKAR, Prosci, CMBoK).
* Organised, detail‐oriented, and capable of coordinating multiple tasks simultaneously.
* Strong analytical thinking and willingness to interpret stakeholder insights and data.
* Proactive, adaptable, and eager to learn in a fast‐paced, matrixed environment.
* Ability to work both independently and collaboratively with cross‐functional teams.
* Interest in Business Process Improvement, Knowledge Management, or Instructional Design.
* Experience or coursework related to digital transformation, organizational behavior, psychology, or communications.
* Familiarity with dashboard or reporting tools (e.g., Power BI, ServiceNow).
* Experience or willingness to explore AI‐assisted tools (Copilot, ChatGPT, etc.) for drafting communications, analysing data, or enhancing stakeholder engagement.
* Exposure to enterprise environments or university projects involving change, communication, or training.
You will be successful in this role if you have:
* Bachelor's degree or final‐year student in Communications, Business, Psychology, Organisational Development, Human Resources, or a related field.
* 0–2 years of relevant experience (student projects, internships, or part‐time roles welcome).
* Equivalent combination of education and experience will also be considered.
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