Return to Work Specialist
">
The role of a Return to Work Specialist is crucial in supporting workers who have experienced workplace injuries. The primary goal is to guide them on their journey back to health and facilitate their safe return to work.
About the Role
">
* Develop effective working relationships with workers, rehabilitation providers, government agencies, legal professionals, and medical experts to drive successful outcomes.
* Make key liability decisions and assess claims for reasonable and necessary treatment.
* Assess and manage injury needs, handle correspondence regarding workers' compensation benefits, treatment, rehabilitation, and interpret medical reports.
* Provide timely and effective responses to customer needs and ensure accurate processing of claims.
* Accurately calculate benefits and apply relevant legislative rules and timeframes in managing benefits.