Position Summary
The purpose of the Intervention Worker position is to effectively engage, screen, assess, refer, provide interventions, and coordinate care for young people aged 12‐25 years that contact or are referred to Headspace.
As one of the first contact points for young people accessing Headspace, the Intervention Worker will build a positive rapport with a wide range of young people, their families and friends. They will assess needs, conduct risk assessments, develop action plans, and coordinate care as part of a multidisciplinary team.
Key Responsibilities
Intake and Assessment
* Relate to young people in a manner relevant to their developmental and cognitive level.
* Conduct bio‐psycho‐social assessments using the Headspace tool and document results.
* Conduct risk assessments, including suicide and violence risk, develop action plans, provide follow‐up support and referral.
* Consult with clinical lead on high‐risk presentations.
* Carry out assessments, case planning, delivery of therapeutic and/or psycho‐educational interventions and care coordination.
* Co‐facilitate psychoeducational and therapeutic group programs.
* Monitor young people for critical changes and initiate appropriate emergency procedures.
* Refer young people to internal and external services and provide follow‐up support.
* Facilitate and monitor integration of care, including participation in care review meetings.
* Participate in outreach, telehealth and home visit modes of service delivery.
* Answer phone calls and enquiries, screen needs, prioritize, and schedule appointments and referrals.
* Maintain up‐to‐date clinical records and comply with data collection standards.
* Ensure electronic medical records are maintained in line with protocols.
* Communicate effectively with Headspace workers, young people and families.
Intervention
* Provide clinical and brief interventions to young people with mild to moderate mental health presentations using focused psychological strategies.
* Provide screening and assessment for alcohol and other drug use, provide information and harm reduction strategies.
* Conduct thorough risk assessments throughout episodes of care.
* Provide care based on age and developmental stage, including family‐inclusive practice.
Community Engagement
* Represent Headspace at community awareness events.
* Recruit, train, supervise and support youth in the Headspace Youth Reference Group.
* Ensure views of young people and families are integrated into service planning and delivery.
General Duties
* Promote the program, communicate with partners and stakeholders.
* Operate within best practice principles and policies of Youturn.
* Build and maintain positive relationships with staff, young people, families and the wider community.
* Attend service staff meetings and professional development sessions.
* Pursue education to maintain necessary knowledge and skills.
* Work safely, report unsafe conditions and comply with health and safety policies.
* Perform other reasonable duties within skill and competence scope.
* Adapt to work in areas outside normal duties if required.
Essential Experience, Qualifications & Other Requirements
* Full registration with the Psychology Board of Australia or equivalent accreditation (Mental Health Social Worker, Occupational Therapist, Mental Health Nurse or Counsellor), meeting Level 3 or above of the Australian Counselling Association Scope of Practice Guidelines.
* Tertiary qualification in Psychology, Social Work, Occupational Therapy or Mental Health Nursing.
* Knowledge of local youth/health sectors.
* Knowledge and understanding of trauma‐informed practice.
* Current 'C' class Open Driver's Licence.
* Current Working With Children Check (WWCC) issued by the relevant State or Territory (e.g., Blue Card).
* Licensed Care Suitability Check issued by the Department of Child Safety, Youth Justice and Multicultural Affairs or eligibility to apply.
* High levels of professionalism, confidentiality and discretion.
* Positive, collaborative team worker.
* Adaptability and flexibility to changing work environments and requirements.
Selection Criteria
* Knowledge of mental health, evidence‐based interventions and clinical practice in youth mental health and alcohol and drug use.
* Ability to undertake initial screening and comprehensive bio‐psycho‐social assessment to determine care needs.
* Experience delivering therapeutic interventions, counselling services and treatment planning.
* Ability to conduct interventions with young people using focused psychological strategies.
* Highly developed written and verbal communication, interpersonal skills and ability to engage with young people and stakeholders.
* Ability to develop and deliver individual or group‐based skills training activities.
* Ability to apply risk management strategies within a clinical context.
Benefits
* Salary packaging up to $15,900 and $2,650 meal entertainment benefits.
* 5 days of paid wellness leave each year (pro‐ratio).
* 12 weeks paid parental leave after one year of service.
* Annual leave loading.
We Care About You
Youturn encourages applications from Aboriginal and Torres Strait Islander people, the LGBTIQA+ community, people with a disability, candidates from culturally diverse backgrounds, and those with lived experience.
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