About us
Ingkerreke Services provides housing, municipal and essential services to 281 properties spread across 57 homelands throughout Central Australia. Ingkerreke Services is a proud Arrernte Corporation, and we encourage Aboriginal people to apply. Join our friendly and supportive team!
Qualifications & experience
* Knowledge of tenancy management.
* Experience in developing and maintaining effective client and stakeholder relationships.
* High level of computer competency, including prior use of Word, Excel, Outlook, and housing or asset databases.
* Ability to prioritise tasks and manage complex issues under limited direction.
* Effective interpersonal, verbal and written communication skills.
* Willingness to promote and contribute to a safe and productive workplace culture.
* A current Class C NT Driver's License and the willingness to travel to remote areas for short periods or overnight as required.
* A current Working With Children Clearance (Ochre Card).
Tasks & responsibilities
* Communicate with clients and residents from the Homelands regarding housing maintenance, municipal and essential services and other requests.
* Lodge all work requests in the housing database on behalf of clients.
* Liaise with the Housing Manager / CEO to determine the affordability and priority of requested works.
* Schedule works with subcontractors or with internal staff.
* Regularly update clients on work progress and completion.
* Maintain and update a spreadsheet of current homelands clients and their contact information.
* Liaise with other staff and the veterinarian to enable animal control program works to be undertaken on homelands.
* Travel to homelands to conduct field visits every 6 months to ensure that client needs are being met.
* Produce Homeland Reports after field visits.
* Complete all job-associated paperwork and maintain accurate records.
* Assist with general office duties when required.
Benefits
* 5 weeks' annual leave.
* Additional leave between Christmas and New Year public holidays for Christmas office closure.
* Training and professional development opportunities available.
* Salary sacrifice available.