Senior Systems Engineer – Join the Subnet Adventure
Are you a seasoned IT professional with a proven track record in senior engineering roles? Subnet is seeking an accomplished Senior Systems Engineer who brings extensive hands-on experience and is ready to make an immediate impact. If you're already operating at a senior level and want to join a team that values your expertise, we want to hear from you
Who Are We?
Subnet is a proudly South Australian-owned IT company with a 25+ year legacy of partnering with organisations to deliver tailored technology solutions. We're not about cookie-cutter fixes – we listen, we design, and we support, so our 300+ customers can focus on what matters most. Our team of tech wizards, creative problem-solvers, and friendly faces are always ready to help.
Why You'll Love Working at Subnet
* Tech Your Way: Get a budget to choose your own gear – and even more perks like extra super, extra leave, or more tech
* Flexibility First: Hybrid work, work-from-home options, and an open approach to flexibility.
* Dress for Your Day: We'll even help you buy the clothes and accessories you need.
* Professional Development: We invest in your ongoing learning and support your continued growth as an expert in your field.
* Wellbeing Matters: Onsite gym, free parking, and an office steps from great cafés and shops.
* Culture Counts: We're big on positivity, open feedback, and making sure everyone feels included and supported.
What You'll Be Doing
* Leading the creation and support of a wide range of IT solutions for our valued clients.
* Troubleshooting and problem-solving across our tech stack – by phone, email, chat, remote login, or onsite.
* Acting as a trusted expert and escalation point within our Annuity Services Team.
* Delivering top-notch customer service with advanced technical know-how.
* Implementing, maintaining, and enhancing complex client infrastructure with minimal supervision.
* Managing your workload independently, consistently meeting SLAs, KPIs, and CSAT targets.
* Mentoring and guiding junior staff, sharing your deep knowledge and experience.
* Keeping documentation sharp and up to date.
* Staying abreast of the latest in tech and proactively recommending improvements.
What You'll Bring
* Significant, hands-on experience (ideally 5+ years) in senior IT engineering roles, preferably within an MSP environment.
* Demonstrated expertise with Microsoft 365, Azure, Intune, Citrix, Windows Server, Entra ID/AD, enterprise server hardware, backup/storage/virtualisation (Lenovo/IBM, HPe, VMware, Hyper-V, Veeam), networking (Fortinet, Aruba, Cisco), and cyber security tools.
* A proven ability to solve complex problems quickly and logically.
* Excellent interpersonal skills and a passion for delivering outstanding client outcomes.
* A positive, professional attitude and a commitment to ongoing learning at the expert level.
* Ownership, accountability, and a drive to make a difference from day one.
* MSP experience? That's a big plus
Ready to Make an Impact?
If you're an established Senior Systems Engineer looking for your next challenge, Subnet offers a supportive, flexible environment where your experience will be valued and your contributions recognised. We're committed to building a diverse, inclusive team and welcome applicants from all backgrounds.
Apply now with your Resume and a cover letter telling us why you're the perfect fit
Want to know more? Reach out to – we'd love to chat