Chapter Lead - Principal Developer Employment: Two Temporary Full-time opportunity until March,2027 with potential of extension Clerk Grade: 11/12 Salary Range: $149,739 - $ 173,174 base plus super Location flexible across Revenue NSW offices with hybrid working About the team The team consists of Agile Coaches, Product Manager Coaches and Practice Chapter Leads working to set standards, uplift knowledge and capability, provide education and coaching, and support our sq uads to deliver value to our customers. Do you want to … Coach, mentor and inspire our digital teams to uplift software development skills and capability. Establish and champion Software Engineering best practices and continuous improvement within Revenue Digital. Work with individuals 1:1 and teams to embed industry standards, support innovation, improve efficiencies, and ensure expected customer outcomes are met as we modernise systems towards the latest technology stacks. Support the implementation of our Transformation Strategy and Enterprise Architecture Roadmap, ensuring our digital teams are primed for success Lead the Chapter for Software Engineering and the development and enhancement of our services Make an impact to the lives of 8 million people in NSW Work in an inclusive and flexible hybrid-environment, with endless opportunities to grow Yes? Then this role is for you… The focus of this challenging chapter lead role is to provide dedicated coaching and mentoring to our Digital squads and uplift software engineering capabilities. The role will support our Transformation Strategy to modernise our systems and take advantage of cloud-native capabilities, setting our digital teams up for success in delivering quality services across a wide range of products. As a Chapter Lead, you will prepare and lead Chapter meetings to share your knowledge and experience related to standards and optimised best practice operation of application development processes and frameworks. You will be instrumental in teaching and supporting development in an Agile environment across a range of technologies, with a focus on delivering efficiencies, robust digital systems, and continual improvement to meet the agreed strategic deliverables. You will coach and mentor individuals and teams, supporting them with guidance and advice, and assessing current capabilities and knowledge gaps to document learning pathways and create structured learning and development plans. You will maintain and continually improve standards for software engineering along with governance of the practice. Whilst we are flexible, we envisage you will physically be available in Parramatta 2-3 days per week due to the nature of this position, to provide face to face coaching on a regular basis. About you: 7 years experience as a Senior or Principal Software Engineer Hands-on experience in coding and application development, delivering solutions to meet customer needs and adhering to coding, quality and design standards. Demonstrated experience in coaching and mentoring technologists with differing levels of knowledge and experience in the end-to-end application development process, to leverage capabilities and deliver efficiencies and customer outcomes Demonstrated experience in supporting individuals and teams in a positive environment to develop skills and uplift capabilities, to ensure services are delivered to quality standards and within agreed timeframes Self-motivated and action-oriented, and have experience working in a fast-paced Agile environment or start up Represent relevant teams or projects in strategic discussions, forming collaborative relationships with internal and external parties and stakeholders and managing expectations You promote and support Agile / Scrum development practices and champion MVP requirements Excellent communication skills and strong experience working with and across multiple squads and teams Skills and Experience Required: Java/J2EE, Springboot, Hibernate Strong understanding of microservice architecture, REST APIs Hands-on development experience in AWS native (ECS, RDS, etc) Ability to write and tune SQL queries for Oracle and/or Postgres, Microsoft SQL Understanding and experience of methodologies and approaches used in breaking down monolithic applications into microservices Exposure to Docker and Kubernetes concepts and components Experience developing in an Agile environment using CI/CD pipelines and Git Experience with Infrastructure as code (Terraform desirable) Web front-end experience is desirable (React, JSF, PHP, etc) How to apply Please submit an up-to-date resume and a brief cover letter outlining how your skills and experience are aligned to the role. For enquiries regarding this position, please contact Lea Wild via lea.wild@revenue.nsw.gov.au About Revenue NSW Revenue NSW is the state’s principal revenue management agency and is part of the Department of Customer Service. Revenue Digital provides a suite of contemporary digital services for NSW Government customers and staff that administer grants, resolve fines and collect revenue for the State in a fair, efficient and timely manner. We do this in line with legislation, customer expectations and industry best practices, to make it easier for over 100,000 businesses and more than three million individuals to interact with the NSW Government. We focus on simplifying processes and improving access to services through modern, user-centred digital solutions. We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta. Why work for Revenue NSW? There are lots of reasons why a role with us is rewarding: Flexible office location across NSW Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts Accrued Days Off (days in lieu) in addition to Annual Leave Ongoing access to industry approved self-learning tools Career agility including opportunities to work on different programs The opportunity for meaningful work that matters to all of us in NSW Corporate wellbeing programs with access to Fitness passport We can’t wait to meet you! If this role sounds like you, you can apply by clicking the button ‘Apply Online’ below - it’s a simple online process. If you don’t meet all the criteria, but still believe you could succeed in this role, please still apply - we’d love to hear from you. Salary Grade 11/12, with the base salary for this role starting at 149,739 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Dhara Thakkar via dhara.thakkar1@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Friday, 20 March 2026 at 10:00 AM Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact dhara.thakkar1@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process