* Diverse digital exposure
About Our Client
This company is a leading distributor of high-performance brands, partnering with thousands of clinics across Australia and New Zealand. It provides professional-grade products, treatments, and education to support skin health and aesthetic outcomes. With a focus on innovation, clinical results, and empowering practitioners, it plays a key role in shaping the region's cosmeceutical landscape.
Job Description
Digital Performance & Experience
* Contribute to digital KPIs by optimising customer experience and lifecycle strategies
* Assist in content delivery and catalogue management across multiple sites
* Monitor and help analyse key ecommerce indicators like sales, AOV, bounce rates, and conversion
Product Optimisation & Enhancements
* Work with product teams to prioritise and refine enhancements based on user needs and business goals
* Collaborate on customer journey improvements and website functionality
* Support issue resolution and digital release cycles
Marketing Activation & Calendar Execution
* Assist in delivering integrated marketing initiatives across SEO/SEM, social media, email, onsite content, and print
* Help maintain a forward-looking marketing and content calendar across properties
* Collaborate with internal teams to elevate digital presence and maximise campaign impact
Campaign Support & Best Practice
* Provide hands-on support for evergreen marketing assets and automation workflows
* Contribute to campaign ideation and optimisation efforts
* Stay across industry trends to inform strategy and channel usage
Digital Platforms & Tools
* Use enterprise systems (e.g. SAP Commerce, Shopify, HubSpot, Google Analytics, Salesforce, etc.) to deliver insights and coordinate enhancements
* Translate performance data into actionable recommendations
Stakeholder Engagement
* Drive collaboration across departments to ensure uptake and value from digital initiatives
* Support internal training sessions and promote the effective use of digital tools
* Coordinate with operational leads and content creators to maintain quality across touchpoints
Reporting & Insights
* Assist in reporting performance metrics for digital products, campaigns, and platform usage
* Help generate strategic insights from traffic, behaviour, and conversion data
* Apply insights to guide future enhancements and marketing activity
The Successful Applicant
* 3-5 years in a digital marketing or digital product-focused role, ideally in e-commerce (B2B and B2C)
* Familiarity with tools like Shopify, SAP Commerce, WordPress, HubSpot, and Meta platforms
* Data-literate and confident working with spreadsheets and visualisation tools
* Organised and proactive with strong written and verbal communication
* Able to thrive in ambiguity and pivot with evolving priorities
* Experience working cross-functionally and managing stakeholder expectations
* A team collaborator who takes initiative and thinks commercially
What's on Offer
* Join a market leading company with exciting growth plans
* Discretionary bonus opportunities
* Hybrid model - 3 days in office