Location: Willunga, Australia
Employment Type: Full-Time
Salary: The position offers a competitive base salary of $75,000 - $80,000 plus superannuation.
Position Summary:
As the Hotel Manager, you will be responsible for the overall management and success of the hotel's operations. You will ensure high standards of guest satisfaction, staff performance, operational efficiency, and financial outcomes, while maintaining compliance with all relevant regulations.
Key Responsibilities:
1. Oversee and coordinate all hotel operations, including front office, housekeeping, food and beverage, and maintenance.
2. Lead, train, and manage hotel staff to maintain high levels of productivity and service quality.
3. Monitor financial performance, prepare budgets, manage costs, and achieve revenue targets.
4. Supervise security arrangements, garden, and property maintenance.
5. Ensure compliance with liquor, gaming, and other laws and regulations.
6. Develop and implement operational strategies to enhance guest satisfaction and business growth.
7. Ensure compliance with health and safety standards, licensing, and local laws.
8. Handle guest feedback, resolve complaints, and manage VIP or special events.
9. Liaise with suppliers, service providers, and other stakeholders.
10. Prepare performance, operational, and financial reports for senior management.
11. Provide information on regional attractions and arrange transportation and guided tours as requested by guests.
Key Requirements:
1. Minimum of 1 year experience in a senior hotel or accommodation management role.
2. Relevant qualifications in Hospitality Management or Business Administration (Diploma or higher).
3. Proven leadership and staff management experience in a hospitality environment.
4. Strong understanding of hotel operations, budgeting, and revenue management.
5. Excellent interpersonal, problem-solving, and communication skills.
How to Apply:
Please send your CV and a cover letter outlining your relevant experience and why you are the ideal candidate to thealmajobs@gmail.com.
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Your application will include the following questions:
* How many years' experience do you have as a Hotel Manager?
* How many years of people management experience do you have?
* Have you worked in a role where you were responsible for yield management?
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