Overview
You can't think of anywhere else you'd rather be. As a leader, you're ready to take on all aspects of the Customer Experience, including store operations, training, employee management, visual merchandising, and asset protection. In your absence, you will assume all managerial duties.
Responsibilities
* Coaching and motivating your team to drive sales that deliver exceptional customer service.
* Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
* Daily meeting of sales, customer experience, merchandising, visual, and operational expectations.
* Serving as a partner between customers, sales associates and store leadership.
* Ability to learn and share expertise of products and trends to fit customer's needs.
* Maintains an awareness of all product knowledge, and current or upcoming product/trends.
* Contributes to a positive and inclusive work environment.
Qualifications
* Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting.
* Confident and comfortable engaging customers to deliver an elevated experience.
* Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
* Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing retail environment.
* Initiates completion of tasks or activities without necessary supervision.
* Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
* High level of ethics, values, integrity, and trust.
* Flexible availability – including nights, weekends, and holidays.