Job Overview
We are seeking a highly motivated and experienced Trade Specialist to join our team. The successful candidate will be responsible for driving online sales and profit growth through on demand delivery platforms.
This role combines strategic planning, partner management and eCommerce execution to ensure the business meets its commercial targets and provides a seamless customer experience.
The ideal candidate will have a strong background in eCommerce, with proven experience managing online sales channels, ideally within a Liquor retail environment.
Key Responsibilities:
* Own and execute the online trade strategy in collaboration with internal and external stakeholders.
* Lead campaign activations to ensure initiatives benefit both customer and in-store teams.
* Manage partner relationships to drive commercial and fulfilment excellences.
* Develop and manage Marketplace product range, pricing and promotional activity across active sites to drive sustainable project growth.
* Enhance the digital customer experience on Marketplace platforms to increase key metrics such as conversion rate and average order value.
* Collaborate with internal teams across Category, Operations, Stores, Marketing, Range & Space, Supply Chain and Merchandise – ensuring drive of positive commercial outcomes.
Requirements
The successful candidate will possess:
* Demonstrated a track record of delivering market-leading commercial and customer outcomes.
* 3-5 years' experience in driving online conversion and average order value.
* 3-5 years' experience in working with back-end systems and business processes.
* A strong customer-centric approach with the ability to negotiate and influence a varied stakeholder group.
* Excellent communication skills (both written and verbal).
What's In It For You?
As a valued member of our team, you can expect:
* Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
* Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
* Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount at various times throughout the year.
* Reward through recognition: Give and receive recognition, linked to our values, through our digital recognition platform.
* Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you.
* Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
* Investment in your future: Our annual team member share plan offers eligible team members to make regular pre-tax salary sacrifice deductions to purchase shares.
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