Key Job Responsibilities
As a key member of our team, you will be responsible for leading and managing our flagship store. We are seeking a highly motivated and enthusiastic Retail Manager to drive the success of our clothing and lifestyle brand.
Duties & Responsibilities
* Team Management: Train and lead all team members in product knowledge, store presentation, and customer service to company standards.
* Retail Operations: Strategically manage in-store retail operations, including rosters, housekeeping, budgeting, setting team and individual KPIs, store presentation, visual merchandising, inventory management.
* Customer Service: Provide outstanding, consistent, and passionate customer service by always going above and beyond.
* Inventory Management: Work closely with head office to manage and maintain inventory levels.
* Loss Prevention: Manage loss prevention strategies and implement effective measures to minimize losses.
* Sales Performance: Drive sales and lead your team to achieve weekly, monthly, and seasonal budgets, KPIs, and goals.
* Visual Merchandising: Ensure immaculate visual merchandising and store presentation that aligns with company values.
* Problem Solving: Develop problem-solving and conflict resolution skills to address any challenges that may arise.
* Sales Reporting: Analyze sales reports, track performance metrics, and provide regular feedback to the team.
Requirements
* Proven retail management experience (minimum 3 years).
* Excellent communication and time management skills.
* Able to prioritize and delegate tasks effectively.
* Experience with managing a weekly or monthly roster.
* Enthusiastic and a desire to learn.
* Strong leadership and attention to detail.
* Problem-solving and critical thinking skills.
* Align with company values.
* Visual merchandising skills.
* Lovely fashion sense and an energetic approach to inspire and lead the team.
* Commercially conscious mind and invested interest in the success of the business.
* Double Covid Vaccination required.
The ideal candidate will possess strong leadership skills and a passion for retail management.
Benefits
This is an excellent opportunity for someone who has strong leadership skills and a passion for retail management.