Customer Service Representative
We are seeking a highly motivated and customer-focused team member to join our retail team.
This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and supporting the day-to-day operations of a dynamic store environment.
Key Responsibilities:
* Provide top-notch customer service and respond to sales inquiries with a positive attitude and solution-oriented approach
* Effectively unpack and merchandise stock to meet business needs
* Contribute to visual merchandising and store displays that drive sales and enhance the shopping experience
* Process cash transactions efficiently and accurately, while maintaining high levels of customer satisfaction
* Apply pricing and markdowns as required, ensuring compliance with company policies
* Lift and move up to 15kg and climb ladders safely, adhering to health and safety standards
* Maintain a clean and tidy store environment, promoting a positive image of the business
Preferred Qualifications:
* Previous experience in retail sales or customer service, demonstrating a proven track record of success
* A genuine passion for customer service and a commitment to delivering exceptional experiences, driven by a desire to exceed customer expectations
* An interest in or some personal experience of travel, which can bring diverse perspectives and ideas to the role
The ideal candidate will possess excellent communication and interpersonal skills, be able to work effectively in a team environment, and demonstrate a strong work ethic. They will also be flexible, adaptable, and willing to learn and take on new challenges. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.