The opportunity
We're looking for an experienced Tour Operations Coordinator to sit at the centre of our touring operation. This role is responsible for end-to-end tour merch coordination - from forecasting and production through to logistics, sales tracking, and settlement.
You'll work closely with our Head of Touring and production team, as well as artists, managers, and on-the-ground sellers to deliver best-in-class service for both artists and fans. If you love merch, logistics, and the pace of touring, this is a rare opportunity to deepen your career in the music industry.
What you'll doTour operations & logistics
* Own day-to-day tour coordination across multiple artists and tours
* Oversee freight, split shipments, and timelines to hit show deadlines
* Track inventory movements and ensure tour stock is accurate, organised, and show-ready
Merch production
* Coordinate production with our Production Manager (timelines, approvals, ETAs, reruns)
* Help build merch ranges informed by artist history, demographics, and tour routing
* Forecast quantities and sizing to minimise overstock while avoiding key sell-outs
Commercial & reporting
* Build and maintain tour forecasts (gross sales, per-head, expenses, venue fees)
* Retrieve sales and settlements, keep stakeholders updated, and support tour reconciliations
People & execution
* Book and manage local merch sellers and venue sales capability
* Support show-day requirements where needed
* Handle admin and coordination to keep tours running smoothly
Skills we're looking forMust-haves
* 2+ years' experience in touring, logistics, production coordination, or similar
* Excellent written and verbal communication - calm, clear, and proactive
* High attention to detail and strong follow-through in fast-moving environments
Nice-to-haves
* Experience in music, merch or events
* Familiarity with project management or POS tools (e.g. Asana, Square)
* Inventory or logistics system experience
Why Jungle?
* Work with top local and global artist teams
* Real ownership - your decisions directly impact outcomes for artists
* A fun, team-first, creative culture that supports growth and development
* Discretionary bonus, quarterly team events, and a vibrant warehouse HQ
* Based in Marrickville, Sydney (local candidates preferred)
* Some interstate travel may be required
* Touring isn't always 9–5 - occasional out-of-hours work around shows is expected
How to apply
Apply via LinkedIn or email your CV + a short email outlining your experience to careers@junglemerchandise.com.au
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