Eco Elite is a fast-growing residential solar and battery company helping Australians take control of rising energy costs. We manage the full customer journey in-house - from first enquiry through to installation and aftercare - across Queensland, New South Wales, and South Australia.
With strong growth and increasing install volume, we're looking for a highly organised Administration & Operations Coordinator to support our Director of Operations and keep jobs moving efficiently from sale to install.
This is not a basic admin role - this is a key operations position inside a high-performance solar business.
The Role
You'll be the backbone of our install pipeline—coordinating jobs, supporting the sales and install teams, and ensuring nothing falls through the cracks.
Core Responsibilities
Coordinate and manage installation schedules across QLD, NSW, and SA, including reschedules and urgent changes
Process and submit grid connection applications (DNSP approvals, STC/BSTC claims, and compliance documentation)
Daily Coordination With:
Customers
Manage inbound and outbound calls (customer updates, booking confirmations, installer coordination)
Documentation & Compliance:
Prepare and issue job packs
Complete and manage installation documentation
Ensure all compliance paperwork is accurate and submitted on time
Track, chase, and finalise outstanding installer paperwork and submissions
Maintain accurate, up-to-date records across CRM and internal systems
Assist with invoicing and basic accounts administration
Identify and resolve scheduling issues, delays, and complex installs proactively
What We're Looking For
We're after someone who thrives in a fast-paced environment and can stay organised under pressure.
Ideal Candidate
Previous solar admin / scheduling / operations experience (highly regarded)
Experience with grid connections or energy industry processes (preferred)
Strong phone confidence – able to speak with customers, installers, and internal teams
High attention to detail (critical in compliance-heavy industry)
Fast learner with systems (CRM, portals, scheduling tools)
Ability to prioritise and manage multiple jobs at different stages
Proactive mindset – you don't wait to be told what to do
What You'll Get
$60K – $80K + Super
Structured, stable Monday–Friday hours: 8:00am – 4:00pm
Office-based role in Broadbeach
Work directly with senior leadership and learn the full solar lifecycle
Real career progression as the company scales (operations, project management, team leadership)
Supportive, high-performance team environment
Regular company events and incentives
Why This Role Matters
This role is critical to keeping installs running smoothly and customers happy. The right person will quickly become a key part of the business and have the opportunity to grow into a senior operations role as we expand.
Immediate start available for the right candidate.
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Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an office administrator? Do you have experience in administration? How many years' experience do you have with project planning and scheduling? Do you have customer service experience? Do you have experience as a technician in the electricity industry? Which of the following Customer Relationship Management (CRM) systems do you have experience using? Do you have data entry experience?
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What can I earn as an Administration Coordinator
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