The Body Shop - Full Time Assistant Manager
Job Description:
When Anita Roddick founded The Body Shop in 1976, she had a vision: business as a force for good. Over 40 years later, we're pioneering cruelty-free beauty every step of the way.
We're the original ethical beauty brand, empowering people and enriching our planet. Our activist roots remain a huge part of everything we do.
The Body Shop is committed to generating positive economic, social, and environmental impact. We're fighting for what we believe in now more than ever.
Your role in a nutshell: share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.
More about the role:
Customer Experience: Coach the team to achieve exceptional customer service standards in partnership with the store manager.
Delivery: Retail related beauty expertise is highly desirable. Analyze performance to help manage the commercial side of the store and monitor change.
Teamwork and People Management: Be a team player, assist the Store Manager, and resolve issues quickly. Attract, retain, and grow people who reflect the brand.
About The Applicant:
* Experience working within a customer service and/or beauty environment with both sales and service targets
* Working knowledge of shop operation processes
* Demonstrated success in driving sales by leading and motivating a team
* The ability to solve problems in a timely manner
* Work flexible hours, including holidays, nights, and weekends to meet the needs of the business
* Good IT Skills
* Ability to demonstrate outstanding communication and operational skills
* Flexibility to work across Sunday to Saturday is required.