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Instructional designer

Hervey Bay
Unitywater
Designer
Posted: 28 April
Offer description

Key Highlights

* Design learning that inspires growth and real‐world impact.
* Blend creativity, data, and design to shape workforce capability.
* Max term contract until end of March 2027 with potential for extension.

This is a fast‐paced, high‐volume role for an experienced Instructional Designer who can move quickly from concept to delivery, confidently engage stakeholders, and turn complex capability needs into practical learning solutions.

You'll work at the centre of a busy Learning & Development team, partnering closely with subject matter experts and branch leaders to scope, design and deliver learning that supports operational, safety, technical and professional capability.

About the Role

As an Instructional Designer in our Learning & Development team, you will manage multiple learning projects at once - from initial consultation through to build, launch, and evaluation. You'll need to be comfortable driving conversations, challenging assumptions, and keeping work moving in an environment where priorities can shift.

This role suits someone who enjoys momentum, is organised under pressure, and can build trust quickly with leaders and SMEs to get projects off the ground and delivered well.

This role can be based out of Maroochydore or Mango Hill.

What You'll Do

* Proactively engaging leaders and subject matter experts to scope learning needs and agree on fit‐for‐purpose solutions.
* Designing and developing engaging digital and blended learning using contemporary instructional‐design approaches.
* Managing learning projects end‐to‐end, including timelines, deliverables and stakeholder expectations.
* Producing high‐quality learning assets using tools such as Articulate 360 and the Adobe Suite.
* Managing and improving learning content within Unitywater's LMS.
* Using data and learner feedback to evaluate impact and continuously improve learning solutions.
* Coordinating vendors, resources and budgets to deliver scalable learning at pace.

What We're Looking For

You're an experienced instructional designer who can operate independently in a busy environment and knows how to get things done through strong relationships.

To be successful, you will bring:

* Proven experience designing and delivering digital learning in a complex organisation.
* Strong instructional‐design capability with a practical, learner‐focused mindset.
* Experience managing multiple projects simultaneously with competing priorities.
* Confidence engaging, influencing and consulting with SMEs and operational leaders.
* Solid understanding of adult learning principles and applied learning strategies.
* Experience working with Learning Management Systems and learning analytics.
* Clear communication, strong judgement, and the ability to move work forward without hand‐holding.

It's a Bonus If You Have

* Experience in water, utilities, construction or highly regulated environments.
* Exposure to technical, safety or compliance‐based learning.
* A continuous improvement mindset and appetite to test smarter ways of working.

Benefits

* Flexibility: We value flexibility and support work‐life balance with hybrid and flexible working, purchased annual leave and access to floating public holidays.
* Wellbeing: We offer several initiatives to support your wellbeing such as discounted private health insurance, salary packaging, employee assistance program, and access to retailer discounts and benefits.
* Learning and Development: We offer a range of opportunities to feed your curiosity such as Walk on Country experience, study assistance, and access to a dedicated learning program and professional memberships.
* Diversity and inclusion: We celebrate, value and includes people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. We invite you to join our dedicated employee networks focused on First Nations Reconciliation, LGBTQIA+, CALD, Gender, Life Stage, Disability and Accessibility.

Unitywater respectfully acknowledges the Traditional Custodians of the lands and waterways in which we live, work and operate, the Kabi Kabi, Jinibara and Turrbal peoples. We honour their enduring connection to these places and their deep cultural, spiritual and environmental knowledge and stewardship over the waterways that sustain us all. We pay our deepest respects to Elders past and present, who hold the wisdom, traditions and stories of their people.

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