Customer Service Role
We are seeking a highly skilled Customer Service professional to deliver exceptional support and service to our customers.
Key Responsibilities:
* Respond promptly to customer inquiries via phone and email, resolving issues efficiently and effectively.
* Collaborate with internal teams to promote products and services to existing customers, identifying opportunities for growth and development.
* Maintain accurate customer records, ensuring seamless communication and follow-up.
Requirements:
* Proven experience in customer service or call centre environments, with a strong track record of delivering high-quality results.
* Excellent verbal and electronic communication skills, with the ability to adapt to diverse customer needs and preferences.
* Calm and composed under pressure, with the capacity to multitask and prioritize tasks effectively.
About Us:
We are a global leader in pest control, hygiene, and indoor plant care. Our mission is to protect people, enhance lives, and preserve our planet through sustainable practices and innovative solutions.