About your new role
Imagine walking into work knowing you belong. That your ideas matter. That your growth isn't just encouraged, it's expected. That when things get challenging, there's a team standing beside you, not behind you.
At Nissan, this isn't the exception. It's the everyday.
Join
Nissan Financial Services
on a career defining transformation project that's modernising how we support our customers and partners. - to help shape the core foundations of our new Contract Management System (CMS), replacing aging legacy systems to create a smarter, more secure future.
We are seeking a Report and Document Designer to play a pivotal role in our Contract Management System (CMS) Replacement Project-a major transformation initiative modernising how we manage customer and contract information.
In this role, you will be responsible for designing, developing, and managing both system-generated documents and reports used within the new CMS, as well as collaborating with Data Warehouse (DWH) engineers to design and deliver operational and business reports drawn from the DWH. Your work will directly shape how the organisation communicates with customers, meets compliance requirements, and uses data-driven insights to support decision-making.
You will work closely with business stakeholders, compliance teams, and technical specialists to deliver high quality, accurate, and user friendly reports and templates that align with business needs, regulatory obligations, and brand standards.
This is a unique opportunity to apply both your design expertise and analytical skills on a project of enterprise significance, building artefacts and reporting frameworks that will have a lasting impact on customer communication, compliance, and business intelligence across the company.
Benefits on offer
Play a pivotal role in a once-in-a-decade system transformation project
Work for a globally respected automotive brand
Dynamic and inclusive culture with opportunities to grow
Hybrid work environment (WFH 2 days from home, 3 days onsite to collaborate with your team) and flexible hours
Generous employee vehicle benefits discounts
Be part of a supportive team that values innovation and integrity
Free onsite parking
About Project Aurora
Project Aurora is Nissan Financial Services' largest transformation project for Australia and New Zealand and it is replacing ageing legacy systems with a unified Contract Management System (CMS); Netsol Ascent. Nissans significant investment in the sector continues to pave the way for ongoing expansion and stability, establishing it as an excellent workplace.
Who we're looking for
You are an
experienced Report & Document Designer
who combines strong technical skills with a passion for creating documents and reports that are clear, compliant, and customer-focused. You thrive in complex, regulated environments and know how to balance business, legal, and branding needs to deliver high-quality outputs.
Proven experience in designing and developing business documents and reports in a regulated industries (e.g. finance, insurance, government or similar).
Robust skills in layout, formatting, and template configuration skills within a document generation or reporting tool (prior experience with vendor-managed CMS platforms highly regarded).
Familiarity with operational documents and communications, such as customer letters,statements, and regulatory notices.
A solid understanding of compliance frameworks including the Privacy Act, CCC, AML/CTF, and responsible lending obligations.
Excellent ability to engage stakeholders and translate technical, legal, and branding requirements into clean, accessible templates.
Meticulaous attention to detail and commitment to quality control.
Experience with UAT or system testing advantageous but not essential.
Qualification in Design, Business, Communications, or Information Systems is desirable but not mandatory with relevant experience.
Be part of this high impact project and bring your commitment to delivering service excellence to our customers and partners.We will match it with a Great Place to Work and a genuine commitment to you.
You will be contributing to
Nissan Financial Services
vision to be the financier of choice. Key to this is your commitment to delivering service excellence to our customers and our pursuit of best practice.
We believe diversity fuels innovation and belonging drives performance, that's why we welcome experienced candidates from all backgrounds. We are committed to attracting and retaining a diverse workforce, because when people feel valued, respected, and, empowered, extraordinary things happen.
Power Nissan's Future AND Shape Yours. Defy Ordinary
Please note: We are managing this recruitment directly and kindly request no agency contact.
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📌 Cms Document Solutions Specialist
🏢 Nissan
📍 Melbourne