To deliver culturally appropriate, practical prevention and early intervention support services to families utilising a range of strategies including the interpretation of cultural issues, consultation, support and advice, to strengthen the family unit and assist in the diversion of families from the statutory child protection system.
Job details
Position status Fixed Term Temporary
Position type Full-time
Occupational group Community Care
Classification AO3
Workplace Location Townsville region
Job ad reference QLD/643860/25
Closing date 03-Jul-2025
Yearly salary $74745 - $82937
Fortnightly salary $2865.00 - $3179.00
Job duration To May 2026 with possibility of extension
Contact person Alison Watson
Contact details Phone: 47966400
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The Child Safety Support Officer's key responsibilities are to:
* Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.
* Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.
* Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.
* Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.
* Participate effectively as a team member in a multidisciplinary team.
* Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.
* Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.
* Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.
Delegations
There are no delegations associated with this role.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .
Please ensure you download all attachments and follow the instructions on how to apply.
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