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At Nakedvice, we redefine luxury by creating an accessible fashion experience that seamlessly blends elevated styling, timeless simplicity, functionality, and comfort. Founded in 2014 by best friends and business partners Jessie Gargan and Sarah Miller, Nakedvice is an Australian brand driven by a motivated and supportive team who are inspired by the exciting growth of Nakedvice.
Purpose of the Role:
The Boutique Manager at Nakedvice will set the benchmark for exceptional customer experience while driving operational excellence and sales growth at our Melbourne store. Through inspirational leadership and strong business acumen, you will foster a culture of positivity, collaboration, and high performance. Your role will be pivotal in propelling the store’s success by exceeding customer expectations, accelerating sales, and empowering your team to thrive
Key Responsibilities:
* Lead, motivate and nurture a team of retail staff, ensuring they receive clarity, training and feedback regularly.
* Guide your team to provide an outstanding experience for our customer whilst supporting them to meet and surpass store performance metrics
* Take charge of store performance metrics and identify opportunities to improve and support business growth.
* Lead by example on the sales floor, engaging actively with customers to drive sales.
* Oversee daily operations to ensure smooth functionality and identify ongoing improvements in store processes
* Manage staff rosters to ensure proper coverage in line with expense budgets
* Work closely with HQ to maintain stock levels and discuss stock opportunities
* Oversee visual merchandising to ensure alignment with brand standards.
* Maintain a strong focus on detail and uphold high standards of store presentation and cleanliness.
* Report on customer feedback regularly to ensure the customer is kept happy
What You'll Bring:
* Minimum 3 years’ experience in a similar role within a premium or luxury brand.
* Proven people management experience, leading and motivating a team to achieve success.
* An empathetic leadership style with effective communication skills and a growth mindset
* A keen fashion and styling eye, with the ability to merchandise effectively and uphold brand standards
* Proven ability to drive and optimise sales
* Strong knowledge of retail operations, a keen business sense and a commitment to acustomer-centric approach
* A solid understanding of rostering and reporting
If you believe you’re the right fit for this role, we’d love to hear from you. Please apply with your resume and a short cover letter outlining your experience and why this opportunity excites you.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Retail
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